Odstoupení od kupní smlouvy

Instructions on cancellation goods

Consumers have a 14 day right to cancel.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us ( Kim.Love sro, reg.nr. CZ08751404, Švýcarská 2436, Kročehlavy, 272 01 Kladno, Czech Republic ) of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs incurred if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model cancellation form

(If you want to cancel the contract, please fill out the form below and send it back to us.)

— To Kim.Love sro, reg.nr. CZ08751404, Švýcarská 2436, Kročehlavy, 272 01 Kladno, Czech Republic, hello@kimlove-store.com

— I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract of sale of the following goods (*)/for the supply of the following service(*)

— Ordered on (*) / received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this is notified on paper)

— Date

(*) Delete as appropriate

Returns and shipping labels

Without prejudice to your statutory rights, we will provide you with return shipping label or the driver will bring it. The return is for free if the item is defective from the manufacturer. The fee of 10 € is applicable if the customer choose to return the item for one of the following reasons - dislike the design, dislike the material, dislike the size, changed mind, ordered by mistake or do not pick up the item in parcel store. The amount will be deducted from the refund to the customer.